Now, to clearly understand what functions can each SIEM system provide, let's focus on the major specifications of NewRelic and ArcSight, as well as the possible downsides users face after their implementation.
Pros and Cons of NewRelic
Founded in 2008, NewRelic is considered to be a good alternative to famous platforms like LogicMonitor, Epsagon, Scout APM, and many others. This log management solution has grown to SIEM and works perfectly with the SaaS platforms and supports a wide range of OS, including Android, iOS, Windows, and Linux, that's why it's mostly used by DevOps teams. Another great thing about NewRelic is the availability of Free Version (up to 100GB free data ingest per month) and Free Trial, so the new clients can test the basic set of features before purchasing advanced options. Additionally, the platform offers a variety of training options, including documentation, webinars, and online and in-person sessions. Among the major features of NewRelic, users mention effective log analysis, server and system monitoring, IT alerting, app performance management, and many others.
The possible drawbacks of NewRelic are: the platform infrastructure is cluttered and tough to use, all-in-one notification options (for features and product announcements), and too many parameters are rather confusing than functional.
Pros and Cons of ArcSight
Compared to NewRelic, ArcSight has been established much earlier on the market and, thanks to its functionality, can compete with powerful SIEM solutions like QRadar, Splunk, and many others. This option is targeted on on-premise enterprise technology, that is why the audience of their clients mostly consists of big and Fortune 500 enterprises looking for proven solutions known to auditors. For potential customers, ArcSight offers a Free time-bound Trial version to test its tools and decide whether it can meet the security requirements of your enterprise.
The most notable drawbacks of this system are the limited support of cloud-native technology and overall legacy architecture.